Support
Neoti Support
Welcome to Neoti Support, your comprehensive resource for LED display solutions assistance. Whether you’re initiating a new project or seeking support for an existing product, our dedication is to ensure your Neoti products achieve and maintain optimal performance. From the initial setup to ongoing maintenance, we’re committed to being your go-to resource for all stages of your LED video wall project. Explore our extensive range of support services, tailored to meet your needs and ensure the success of your LED display endeavors.
At Neoti, your satisfaction and success are our top priorities. Our support services are designed to provide you with the assistance, resources, and knowledge you need to ensure your LED display projects are successful and your products remain in top condition. For any questions or additional support needs, don’t hesitate to reach out to us.
Request Support
Immediate Assistance When You Need It
Encounter an issue? Our Request Support service is here to help. Simply submit your support request, and our dedicated team will get back to you promptly with the solutions you need.
LED Service & Repair
Expert US Based Care for Your LED Displays
Neoti’s LED Service & Repair based in the midwest offers specialized attention to restore your displays to their peak condition. From minor fixes to major repairs, trust our experts to provide fast and effective service.
Remote Support
Guidance at Your Fingertips
With Neoti’s Remote Support, help is just a call or click away. Our technicians can guide you through troubleshooting steps or remotely access your system to resolve issues directly.
Tiered Installation Services
Customized Installation to Fit Your Needs
Neoti offers Tiered Installation Services tailored to the complexity and requirements of your project. From basic setup to full-service installation, choose the level of service that best fits your needs.
Knowledgebase
Answers When You Need Them
Our Knowledgebase is a comprehensive resource filled with articles, guides, and FAQs designed to help you understand and utilize your LED display solutions to their fullest potential.
Software Downloads
Stay Updated and Optimized
Ensure your Neoti LED displays are running the latest software for optimal performance and new features. Our Software Downloads section provides easy access to updates and management tools.
LED Training
Expand Your LED Knowledge
Whether you’re new to LED technology or looking to deepen your expertise, Neoti LED Training offers courses and workshops to enhance your skills and understanding of LED display solutions.
Warranty
Peace of Mind with Neoti
Our comprehensive warranty policies provide coverage and support for your LED displays, ensuring your investment is protected. Learn more about our warranty terms and how to make a claim.